AdShy Support

E-mail zzulyss@gmail.com. Please include the extension version, the site address (if the question is about a specific page) and, if needed, your account ID from the settings window. We usually reply within 2 business days.

FAQ

Something that is not an ad was hidden. How do I restore it?

Confident ads are hidden silently. Click the AdShy icon in the browser toolbar: it shows how many blocks were hidden on the current page. Press "Show hidden ads" (or right-click the page → "AdShy: show/hide hidden ads on this page"); each hidden block is outlined and gets "Hide again" and "Not an ad" buttons. "Not an ad" keeps that block visible from now on. You can also switch AdShy off in the same popup.

An ad was not hidden. How do I remove it?

Right-click the block and choose "AdShy: hide as ad". The block is hidden immediately and the rule is saved for that place on the site. For the prompt "Is this an ad?" click "Yes".

What is the consent screen on first run?

AdShy does not contact our server until you accept. If you decline, only local detection works (recognised ad labels, known advertising slots and your own rules). You can change your choice any time in the toolbar popup.

Which sites are never checked?

Banks and other financial sites, PayPal and Stripe checkout, health portals, webmail and messengers, sign-in pages and pages with password or card fields. The list is best-effort; add anything else to "Don't check these sites".

Does AdShy block network requests or pop-ups?

AdShy visually hides ad elements. It does not block network requests, scripts, browser notifications or pop-up windows. Normal video remains visible; only clearly marked advertising players are hidden.

How do I reset my rules?

Open the extension window (AdShy icon in the toolbar) and click "Reset my rules" — your marks and cached answers in the browser are deleted. Uninstalling the extension removes all local data.

What happens when the daily limit is reached?

The free plan includes 200 AI checks per day. After that, AI checks pause until 00:00 UTC and the extension window shows "Free plan daily limit reached." Explicit ad labels and your rules keep working; unrecognised ads stay visible.

How do I disable the extension on a site?

Add the domain to "Don't check these sites" in the extension window and click "Save". To turn everything off, untick "Blocking enabled".

What data is sent to the server?

Only after you accept the consent screen: short cleaned excerpts of suspected ad blocks, link domains and the site origin without path. See the Privacy Policy.